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Customer Service

Shipping & Delivery 

All orders will be processed within 1 business day of purchase. Items will be shipped via USPS, Fed-ex or UPS. All orders totaling $100 or more qualify for free domestic shipping. International orders totaling $500 or more qualify for free Express mail shipping. 

Returns & Replacements 

All returns must be made within 14 days of receipt. Merchandise must not be worn, altered, or washed. Merchandise must have all tags attached and be returned in original packaging. Some items from Cash in the Closet ship with an attached wardrobing tag. Merchandise returned without the original wardrobing tag, or a damaged tag, may result in a delayed refund or may not qualify for a refund. Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box. Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return. Final Sale items may not be returned. Refunds will be given in the form of original payment. Return shipping is free with all exchanges or store credit. 


We accept payment for all transactions via PayPal and Amazon payments. If you experience any issues with checkout, please call customer service at 805.305.7716 during business hours. Please Note: Buyer phone number will be required at check out in case there are any issues with the order. All items purchased within California will incur an 8% Sales Tax. Payments cannot be split into multiple payment methods. We only accept 1 form of payment per transaction. In no event shall Cash in the Closet be liable for any special, exemplary, consequential damages or loss of profits, even if advised of the possibility of such. California law shall govern this sale.